Policies & Terms of Purchase
All FIREARMS ARE SHIPPED ONLY TO LICENSED FFL HOLDERS IN GOOD STANDING! If you need help locating a licensed FFL for your pucrchase, please contact us.
Please see our 3/ 14/ 365 Guarantee (Our Guarantee) for more details. Please contact the manufacturer directly for warranty & information.
For non-firearm purchases: If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. A 25% cancellation fee will be charged on any item that is returned in violation of local law.
All new firearms are shipped in the original manufacturer's packaging, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
SPECIAL ORDERS/ CUSTOM ORDERS
All special orders and custom orders are subject to a non-refundable 10% down payment at the time the order is placed. We make every effort to ensure that the product or custom firearm is to your exact specification. Any changes made by the customer after the order is placed will be subject to the manufacturer’s ability to make said changes. All custom orders must be paid in full within 30 days of receipt.
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.
CONSUMER DATA PRIVACY
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
We charge a receiving/background check fee of $25.00 for standard non- NFA transfers.
You must contact us prior to having a firearm shipped to our location. If we receive an item without prior authorization, it will be refused.
ADDITIONAL SHIPPING & HANDLING POLICIES
AMMUNITION sales are FINAL - Returns cannot be accepted for ammunition.
Last Updated: 24 May 2018
1. Information We Collect
We collect personal information about you to provide the services you request, to improve the user’s interaction with Cajun Concealed, and to communicate with you about products, shipping information, services, promotions and contests. We try to limit the collected information to support the intended purpose of collection.
1.1. Personal Information
We collect personal information from you in a variety of ways when you interact with Cajun Concealed through the Website. Some examples are when you:
Create an account on the Website;
Make an online purchase from us;
Request customer service or contact us;
Submit a review or post any User Content on the Website; or
Otherwise submit personal information to Cajun Concealed.
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include authentication information (including namely but not exclusively username and encrypted access credentials) of your email accounts, social networking accounts or any other accounts from any third party application or website that you link to your Account, transaction information such as product name and price, contact and payment information, your name and/or company name, address, phone number, email address, shipping and credit card information. We may also collect and combine personal information about you through social media websites and services and from other sources.
When you ask us to provide services for the benefit of a third party, you shall be legally authorized by said third party to disclose his/her personal information to Cajun Concealed. This authorization shall cover personal information including but not limited to the name, address, phone number, email address, credit card and shipping information of the third party. You agree that you must bear all risks associated with the use of any third party’s personal information communicated by you and that under no circumstances will Cajun Concealed be liable in any way for any personal information or for any loss or damage of any kind incurred as a result of the use of any personal information. Cajun Concealed is merely acting as a passive channel for the use of the personal information and is not undertaking any obligation or liability relating to any third party’s personal information communicated by you and/or your company.
1.2 Usage Information
We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposes and to personalize and enhance your interaction with Cajun Concealed. Some examples include:
We may collect technical information such as your IP address, the address of a referring website or application, the type of web browser or mobile device you use, your operating system, your Internet Service Provider and the path you take through the Website;
When you purchase services, we collect information about the transaction, such as services details and the date of the purchase/return.
2. Cookies and Web Beacons
We may also use web beacons. Web beacons allow us to understand if a certain page of the Website was visited or if an email was opened or if advertising banners on other websites were effective.
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in conjunction with our Website. For more information about disabling flash cookies, see http://www.adobe.com/devnet/flashplayer/security.html. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.
3. How We Use Your Information
Cajun Concealed uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
To fulfill your requests for products and services and communicate with you about said requests;
To send you notifications concerning shipment information;
To register your account on the Website;
To administer surveys, contests, sweepstakes and promotions;
To provide customer service;
To help us improve and customize the Website;
To send you information about our products, services, promotions, contests and sweepstakes; and
To protect the security or integrity of the Website and our business.
To accomplish these purposes, we may combine personal and usage information we collect. We may transfer or disclose your personal and usage information, for these purposes, within the business of Cajun Concealed.
4. Advertising and Analytics Services
In addition, many web browsers support Do Not Track technology. Our systems do not respond to Do Not Track signals. Nonetheless, if you enable Do Not Track and it is recognized by our systems, Cajun Concealed will not use information about your web viewing activities to tailor your online experience on the Website. Note, however, that our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have Do Not Track enabled in your browser. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.
5. How We Disclose Your Information Outside Cajun Concealed
CAJUN CONCEALED DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES WHATSOEVER.
5.1. Service Providers and Vendors
We may disclose or otherwise make available personal information, including transaction information, to service providers and vendors for the purpose of managing, providing and improving Cajun Concealed services and for marketing purposes. Examples are shipping companies, vendors, payment companies, credit card processors and other payment service providers, financial institution partners, hosting and maintenance providers, data storage and management providers, marketing and promotional providers, service providers sending emails and sms notifications and generally, companies that help us improve our product and service offerings and our website.
5.2. Legal Requirements and Protection of Our Company and Others
5.3. Business Transfers
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Cajun Concealed or as part of a corporate reorganization or other change in corporate control.
6. Your Choices
We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us, you can either change your marketing preferences by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.
7. How to Access, Update and Remove Your Information
Cajun Concealed takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by accessing your account or by sending us an email. If your Information has been communicated to Cajun Concealed by a third party, you can either contact said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your Information has been communicated to Cajun Concealed by a third party, and you wish to remove said information, you may send us an email.
8. How We Secure Your Information
Securing your information is important to Cajun Concealed. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.
Cajun Concealed accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.
9. Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential.
10. Privacy of Children Online
We are committed to protecting children's online privacy. In order to protect the privacy of children, Cajun Concealed does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
11. LIMITATION OF LIABILITY
EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL CAJUN CONCEALED BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF CAJUN CONCEALED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF CAJUN CONCEALED USE OF THE PERSONAL INFORMATION OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
In some jurisdictions, some of the foregoing limitations may not apply.
12. Links To Other Websites
14. Contact Us
1. What are Cookies?
A cookie is a text-only string of information that this Website transfers to the cookie file of the browser on your computer's hard disk so that this Website can recognize you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.
2. Types of Cookies
There are two main types of cookies:
Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow this Website to recognize you as you navigate between pages during a single browser session and allow you to use this Website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable this Website to "recognize" you on your return remember your preferences and tailor services to you.
In addition to session cookies and persistent cookies, there may be other cookies which are set by this Website which you have chosen to visit, such as this Website, in order to provide us or third parties with information.
We currently use, and may use in the future, the following types of cookies on this Website.
We use session cookies to:
help us maintain security and verify your details whilst you use this Website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.
We use persistent cookies to:
help us recognize you as a unique user when you return to our Website so that you do not have to input your details multiple times as you move between our pages or services
remember how you have customized your use of this Website, such as your preferred currency and time zone
collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use this Website and help us improve the structure of our Website.
As with third party cookies, you are able to block third party cookies through your browser settings.
4. Refusing Cookies on this Website